Terms of Service

Havonyx provides AI implementation, automation, integration, and related consulting services. Current website examples include Claude Cowork installations for boutique consultancies, workflow automation, connected workspace search, proposal and research support, governance setup, onboarding, and custom AI installation work.

Website descriptions are general marketing information. Specific deliverables, timelines, fees, access requirements, support terms, and acceptance criteria will be set out in a proposal, statement of work, order form, or service agreement.

You may use our website to book a call, contact us by email, or submit details for a custom AI installation. Submitting a form or booking a call does not create a client relationship, guarantee availability, or obligate either party to proceed with paid work.

You agree to provide accurate information and not submit anything unlawful, misleading, confidential to a third party without permission, or unnecessary sensitive personal data.

If you engage us for services, you are responsible for:

• Providing accurate requirements, context, feedback, and project contacts.
• Maintaining the accounts, licenses, permissions, and system access needed for the project.
• Reviewing AI outputs, automations, configurations, and deliverables before relying on them in your business.
• Ensuring your use of AI systems, connected tools, data, and outputs complies with applicable laws, contracts, policies, and professional obligations.
• Keeping credentials secure and promptly removing access when it is no longer required.

Our work may involve third-party tools, APIs, platforms, models, and integrations, including systems such as Slack, Notion, Google Drive, Asana, Outlook, CRM tools, analytics tools, booking tools, form tools, and AI providers.

You are responsible for your accounts with those providers and for complying with their terms. We are not responsible for outages, policy changes, pricing changes, data handling, or feature changes by third-party providers. Brand names and logos shown on the website are integration examples only. Havonyx is not affiliated with those brands unless expressly stated in writing.

AI systems can produce incomplete, inaccurate, outdated, or unsuitable outputs. Our services are designed to help improve workflows, not to replace your professional judgment, quality control, client obligations, or human review.

You should not rely on AI-generated outputs as legal, financial, tax, medical, regulatory, or other professional advice. You remain responsible for decisions made using any AI-assisted workflow.

Fees, payment timing, billing details, taxes, refund terms, and cancellation terms will be stated in the applicable written proposal, order form, statement of work, or service agreement. Unless agreed otherwise in writing, fees are non-refundable once work has started.

You retain ownership of your pre-existing data, documents, systems, brand assets, and confidential information. We retain ownership of our pre-existing methods, know-how, templates, reusable components, processes, and internal tools.

Ownership or licensing of custom deliverables will be described in the applicable written agreement. Unless otherwise agreed, we may reuse general knowledge, ideas, techniques, and non-confidential improvements developed through our work.

Each party agrees to protect confidential information received from the other party and to use it only for the relevant business relationship or service engagement. This does not apply to information that is already public, independently developed, or lawfully received from another source.

You agree not to use the website, forms, chat widgets, or our services to submit unlawful content, violate third-party rights, compromise security, interfere with systems, reverse engineer our tools, or build workflows intended for fraud, harassment, abuse, illegal surveillance, or other harmful conduct.

We aim to deliver practical AI systems and measurable workflow improvements, but we do not guarantee specific revenue, savings, productivity, ranking, conversion, or business outcomes. Any examples, estimates, or benchmarks on the website are illustrative unless confirmed in a written agreement.

To the maximum extent permitted by law, Havonyx will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from the website or services. Our total liability for a claim will not exceed the fees you paid to us for the relevant services in the twelve months before the event giving rise to the claim.

We may update the website and these terms from time to time. We may suspend or terminate access to website features if we believe they are being misused. Service engagements may be terminated according to the applicable written agreement.

These terms are governed by the laws of the Netherlands, without regard to conflict-of-law rules, unless a separate written agreement states otherwise.