Privacy Policy

We may collect the following categories of information:

• Contact and booking details: your name, email address, phone number, company, role, meeting details, and messages you submit through booking forms, contact links, custom inquiry forms, or chat.
• Business and workflow information: details you choose to share about your team, consultancy size, current tools, processes, use cases, integration needs, and AI implementation goals.
• Client project information: documents, workflow notes, access details, configuration requirements, or other information needed to scope, install, support, or improve agreed services.
• Website usage data: page views, events, referrers, device and browser information, timestamps, and approximate location information collected through analytics and server logs.
• Third-party form and widget data: information processed through our booking, embedded form, and chat providers, including LeadConnector or GoHighLevel-powered tools.

We use Umami Analytics to understand how visitors use the website and which calls to action are working. We also use third-party booking, form, CRM, and chat tools to let visitors book calls, request custom AI installations, and ask questions.

These providers may process technical information and the details you submit. We use this information to respond to you, manage sales conversations, prepare proposals, deliver services, improve the website, and keep records of business communications.

We use information for the following purposes:

• Responding to inquiries and scheduling calls.
• Assessing whether our services are a fit for your business.
• Preparing proposals, scopes of work, and service agreements.
• Delivering AI implementation, automation, integration, onboarding, support, and related consulting services.
• Maintaining security, preventing abuse, and troubleshooting the website or service delivery process.
• Improving our website, messaging, workflows, and client experience.
• Complying with legal, tax, accounting, and contractual obligations.

We do not sell your personal information. We may share information with trusted service providers who help us operate the website, manage booking and forms, communicate with you, provide analytics, host systems, deliver AI implementation work, or meet legal and accounting requirements.

During client work, we may connect to or configure tools such as Slack, Notion, Google Drive, Asana, Outlook, and other systems you authorize. Brand names and logos shown on the website are integration examples only. Havonyx is not affiliated with those brands unless expressly stated in writing.

We and our providers may process information in countries other than your own. Where required, we rely on appropriate safeguards, contractual protections, and provider terms to support lawful data transfers.

We keep information for as long as needed to respond to inquiries, manage client relationships, deliver services, maintain business records, resolve disputes, improve our services, and comply with legal obligations. When information is no longer needed, we delete it or anonymize it where practical.

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No website, form, integration, or internet-based service can be guaranteed to be completely secure.

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information we process about you. You may also withdraw consent where processing is based on consent and unsubscribe from non-essential communications.

To make a request, please contact us. We may need to verify your identity before completing the request.